{"product_id":"9781626343948","title":"Kaleidoscope: Delivering Innovative Service That Sparkles","description":"\u003cp\u003e\u003cb\u003eAdd a Little Sparkle to Your Service\u003c\/b\u003e In his newest book on innovative service, bestselling author Chip R. Bell focuses on the importance of delivering the “core” of a service experience in a fashion that is value-unique, not just value-added. In his own words, “Innovative comes from your core; it evokes an experience of genuineness, a sense that its source is deep, not superficial.” This wonderful book offers powerful, practical advice, along with engaging stories of ways a novel service experience can also be one that is profound. \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e","brand":"Greenleaf Book Group Press","offers":[{"title":"Default Title","offer_id":47036939895024,"sku":"9781626343948","price":14.07,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781626343948_p0.jpg?v=1763865897","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781626343948","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}