{"product_id":"9781632659880","title":"You Said What?!: The Biggest Communication Mistakes Professionals Make","description":"\"Communication is a measure of how we are heard. It’s not about us; it is about how the other person perceives our message. If you are not where you should be in your career, the problem may very well be how you communicate.    \u003ci\u003eYou Said What?!\u003c\/i\u003e is an action-oriented book that gives you solid techniques that can be used right away to achieve effective results, including:  \u003cul\u003e\n\u003cli\u003eQuick tips and strategies on communication skills.\u003c\/li\u003e  \u003cli\u003eReal-life stories of how business communication can impact your career.\u003c\/li\u003e  \u003cli\u003eTools that help you be understood and heard.\u003c\/li\u003e\n\u003c\/ul\u003e    \u003ci\u003eYou Said What?!\u003c\/i\u003e will help you strengthen your message by planning and sharpening your communication skills. \"","brand":"Red Wheel\/Weiser","offers":[{"title":"Default Title","offer_id":47157998289136,"sku":"9781632659880","price":17.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781632659880_p0.jpg?v=1769887829","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781632659880","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}