{"product_id":"9781633694446","title":"Can You Hear Me? : How to Connect With People in a Virtual World","description":"\u003cp\u003eCommunicating virtually is cool, useful, and becoming more universal every day. But the actual communication is often quite bad. Indeed, everyone agrees that the quality of human connection we feel in virtual meetings, email, and other forms of virtual communication is awful. Worse than boring, virtual communication very often leads to misunderstandings, because it deprives us of the emotional knowledge that helps us understand context.\u003c\/p\u003e\u003cp\u003eHow can we fix this? A key problem is that we are busy trying to replicate the experience of a face-to-face meeting in the virtual world, assuming the same rules apply. That is a big mistake. We need to shift our focus and energy to a new challenge, unique to the virtual era.\u003c\/p\u003e\u003cp\u003eAs communication expert Nick Morgan argues in this essential book, recent research suggests that we need to learn to \u003ci\u003econsciously\u003c\/i\u003e deliver a whole set of cues, both verbal and nonverbal, that we used to deliver \u003ci\u003eunconsciously\u003c\/i\u003e in the previrtual era. Indeed, we need to update all our rules of connection for the virtual sphere, rethinking them from the beginning and avoiding the mistake of assuming that they are inherently similar to face-to-face connections. \u003ci\u003eCan You Hear Me?\u003c\/i\u003e explains and guides you through this important process, describing what the current research reveals about what works and what doesn't in virtual communications, and creating a new set of rules and practical tips for how to connect with people--your team, your audience, your organization--when you can't be physically present.\u003c\/p\u003e\u003cp\u003eIf you work or manage in an organization that has more than one office or customers who aren't nearby, \u003ci\u003eCan You Hear Me?\u003c\/i\u003e is your essential communications manual for twenty-first-century work.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e","brand":"Conrad P. Pritscher","offers":[{"title":"Default Title","offer_id":47018715087088,"sku":"9781633694446","price":30.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781633694446_p0.jpg?v=1763677875","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781633694446","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}