{"product_id":"9781634251235","title":"Coaching Your Client: A Lawyer's Guide for Improving Client Communication and Client Outcomes","description":"Rather than trying to impose a preferred solution on their client, lawyers should better listen to their clients; educate their clients on their options; and engage the client in solutions. The benefits of this approach include:\u003cbr\u003e\u003cbr\u003eHappier clients and a more productive attorney-client relationship\u003cbr\u003eA competitive edge in customer service\u003cbr\u003eBetter client retention and attraction of new clients\u003cbr\u003eA competitive advantage in conflict resolution\u003cbr\u003eA more meaningful and fulfilling practice\u003cbr\u003eA reduction in stress and burnout\u003cbr\u003e\u003cbr\u003eKohan devotes specific chapters to the principles of coaching; the history of coaching and the law; and how to design an \"attorney-client alliance.\" She emphasizes that lawyers must work toward their own fulfillment in order to help clients achieve their fulfillment, or as Kohan puts it, \"Happy lawyer, happy client.\" The book serves as the quintessential relationship skills resource for attorneys. Using an \"Attorney-Client Alliance\" model, Kohan shows lawyers how to empower their clients and engage them in solutions. \u003cbr\u003e\u003cbr\u003eThis user-friendly book provides practical coaching skills, which can be incorporated into a legal practice immediately, without being tedious.","brand":"American Bar Association","offers":[{"title":"Default Title","offer_id":47157355741424,"sku":"9781634251235","price":49.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781634251235_p0.jpg?v=1763680642","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781634251235","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}