{"product_id":"9781640950115","title":"Success is an Inside Job: Includes Bonus Book: Brilliant Service is the Bottom Line","description":"From the bestselling author Simon T. Bailey comes…\u003cbr\u003e Two classic books combined into one.\u003cbr\u003e  \u003cbr\u003e\u003ci\u003eSuccess Is An Inside Job\u003c\/i\u003e will… \u003cul\u003e\n\u003cli\u003eArticulate how to increase your self-worth\u003c\/li\u003e\n\u003cli\u003eIdentify how to shift from success to significance\u003c\/li\u003e\n\u003cli\u003eEvaluate how to buy your future\u003c\/li\u003e\n\u003cli\u003eDevelop your signature presence\u003c\/li\u003e\n\u003c\/ul\u003e\u003ci\u003eBrilliant Service Is The Bottom Line \u003c\/i\u003ewill… \u003cul\u003e\n\u003cli\u003eCreate High-Touch moments in the midst of a High-Tech world\u003c\/li\u003e\n\u003cli\u003eConvey why customer ownership is more important than customer service\u003c\/li\u003e\n\u003cli\u003eDifferentiate your customer experience by creating memorable moments\u003c\/li\u003e\n\u003cli\u003eAssess why Service Leaders are important to the operation\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Sound Wisdom","offers":[{"title":"Default Title","offer_id":47136847495408,"sku":"9781640950115","price":12.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781640950115_p0.jpg?v=1763686304","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781640950115","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}