{"product_id":"9781786460769","title":"Mastering Salesforce CRM Administration","description":"\u003cp\u003e\u003cb\u003eLearn about the Advanced Administration Certification Examination and build a successful career in Salesforce administration\u003c\/b\u003e\u003c\/p\u003eAbout This Book\u003cul\u003e\n\u003cli\u003eBuild your skills and knowledge to crack the Advanced Admin Certification Examination\u003c\/li\u003e\n\u003cli\u003eLeverage the advanced administration capabilities of Salesforce and Salesforce1\u003c\/li\u003e\n\u003cli\u003eOptimize and extend Sales Cloud and Service Cloud applications\u003c\/li\u003e\n\u003c\/ul\u003eWho This Book Is For\u003cp\u003eThis book is written for Salesforce admins who are looking to gain an in-depth knowledge of the Salesforce platform and grow their value in their organization. It will teach them to implement and design advanced business process automation for the benefit of their organization.\u003c\/p\u003eWhat You Will Learn\u003cul\u003e\n\u003cli\u003eAdopt Lightning Experience to improve the productivity of your organization's sales team\u003c\/li\u003e\n\u003cli\u003eCreate and maintain service entitlements and entitlement processes\u003c\/li\u003e\n\u003cli\u003eProcess Builder basic and advanced concepts\u003c\/li\u003e\n\u003cli\u003eDifferent ways to deploy applications between environments\u003c\/li\u003e\n\u003cli\u003eBest practices for improving and enriching data quality\u003c\/li\u003e\n\u003c\/ul\u003eIn Detail\u003cp\u003eThe book starts by refreshing your knowledge of common admin tasks. You will go over Lightning Experience and various security aspects. You will be shown how to implement territory management in your organization and make use of custom objects.\u003c\/p\u003e\u003cp\u003eFrom here, the book progresses to advanced configuration, data management, and data analytics before swiftly moving on to setting up advanced organization-wide features that affect the look and feel of the application. Extend the capabilities of your organization's Salesforce implementation by optimizing and extending Sales Cloud, Salesforce1, and Service Cloud applications. This guide will equip you with the tools you need to build a successful career in Salesforce.\u003c\/p\u003eStyle and approach\u003cp\u003eThe book takes a straightforward, no-nonsense approach to working with the Salesforce CRM platform. It is filled with examples, advanced use cases, and all the resources you need to be a Salesforce Jedi.\u003c\/p\u003e","brand":"Packt Publishing","offers":[{"title":"Default Title","offer_id":47135669387504,"sku":"9781786460769","price":35.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781786460769_p0.jpg?v=1763729525","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781786460769","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}