{"product_id":"9781848034570","title":"Setting Up and Running Effective Staff Appraisals","description":"Regular staff reviews will help an organisation to be effective and efficient (and hence more profitable), and will help the individual employee gain more job satisfaction. A satisfied employee is going to work better; a more profitable company means a happier boss. It's that simple. This book is a thorough, comprehensive guide for anyone involved in staff reviews. It covers: *Conducting appraisals in an open organisation with a narrative focus *Appraisal skills - interview techniques and listening and counselling skills *Eight rules for successful negotiation *The role of job analysis, job description and person specification *Different types of appraisal *Preparing for the appraisal * Conducting the interview and evaluating the appraisal *What can go wrong and what to watch out for *Resolving conflict. Thoroughly revised and updated edition.","brand":"Little, Brown Book Group","offers":[{"title":"Default Title","offer_id":47140245373168,"sku":"9781848034570","price":6.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781848034570_p0.jpg?v=1763749775","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781848034570","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}