{"product_id":"9781849285520","title":"Availability and Capacity Management in the Cloud: An ITSM Narrative Account","description":"\u003cp\u003eIn Availability and Capacity Management in the Cloud: An ITSM narrative, Daniel McLean’s fictional IT service management practitioner, Chris, faces the challenge of integrating cloud services into an ITSM structure. Based on the real-life experience of the author and other ITSM practitioners, this book tells the story of a cloud services implementation, exposing potential pitfalls and exploring how to handle issues that come with such projects. The end-of-chapter pointers give useful advice on dealing with the challenges organizations face when considering cloud services.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e","brand":"IT Governance Publishing","offers":[{"title":"Default Title","offer_id":47168292684016,"sku":"9781849285520","price":37.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781849285520_p0.jpg?v=1763752326","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781849285520","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}