{"product_id":"9781883620028","title":"Grave Words: Notifying Survivors about Sudden, Unexpected Deaths","description":"Written to provide all those in the helping professions who must relate tragic news. In-depth information, protocols, and actual case studies tailored to a variety of situations teach potential notifiers: \u003cbr\u003e-- To be aware on non-verbal communication\u003cbr\u003e-- What words to use\u003cbr\u003e-- \"Helping\" phrases and how to avoid cliches\u003cbr\u003e-- Protocols for long-distance telephone notifications\u003cbr\u003e-- Which resources and referrals survivors need\u003cbr\u003e-- How to request organ or tissue donation\u003cbr\u003e-- How to identify acute grief reactions\u003cbr\u003e-- How and when to follow up with survivors\u003cp\u003eIncludes national bereavement resources, educational outline, and in-the-line-of-duty notifications, as well as airline disaster protocols.  \u003c\/p\u003e","brand":"Galen Press, Limited","offers":[{"title":"Default Title","offer_id":47039268094192,"sku":"9781883620028","price":38.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781883620028_p0.jpg?v=1763604935","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781883620028","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}