{"product_id":"9781889262239","title":"Business Protocol","description":"In this highly-acclaimed book, sociologist and workplace expert Dr. Jan Yager shows how to use protocol as a business strategy. With targeted anecdotes and examples, based on Dr. Yager's extensive research and consulting including surveys of 108 human resource managers and of 234 men and women in diverse workplace settings, Business Protocol probes the skills and knowledge necessary to master any business situation.  ","brand":"Hannacroix Creek Books, Incorporated","offers":[{"title":"Default Title","offer_id":47019247010032,"sku":"9781889262239","price":31.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781889262239_p0.jpg?v=1763607630","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781889262239","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}