{"product_id":"9781890504953","title":"Telephone Triage for Otorhinolaryngology and Head-Neck Nurses","description":"\u003cp\u003eProvide efficient patient assessments over the telephone with this handy reference!\u003c\/p\u003e\u003cp\u003eAs healthcare delivery continues to shift from a predominantly inpatient setting to ambulatory care, telephone triage has become an increasingly important competency for nurses to master, especially for those working with patients with otorhinolaryngology issues. Telephone Triage for Otorhinolaryngology and Head-Neck Nurses provides symptom-specific guidelines, to handle patients' common concerns.\u003c\/p\u003e\u003cp\u003eCindy J. Dawson, Margaret M. Hickey, and Susan Newton have brought together nurses who specialize in otorhinolaryngology and head-neck care to share their expertise for 38 suggested symptom protocols, including special considerations for pediatric patients. Chapters on triage models, tips on performing triage, how to conduct an assessment over the telephone, and legal concerns round out the book for a complete resource. This text can serve as a handy guide for telephone triage training, as well as establishing a formal telephone triage nursing program within an otorhinolaryngology practice.\u003c\/p\u003e\u003cp\u003eWhen patients call, Telephone Triage for Otorhinolaryngology and Head-Neck Nurses provides valuable information at your fingertips.\u003c\/p\u003e","brand":"Oncology Nursing Society","offers":[{"title":"Default Title","offer_id":47059531989232,"sku":"9781890504953","price":85.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781890504953_p0.jpg?v=1763608003","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781890504953","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}