{"product_id":"9781892005014","title":"Words That Work In Business: A Practical Guide to Effective Communication in the Workplace","description":"\u003cp\u003eDo you wish for more respectful work relationships? To move beyond gossip arid power struggles to improved trust and productivity? If you've ever wished you could positively affect work relationships and company culture regardless or your position, Words That Work In Business offers a resounding \"yes.\" The key is a simple yet profound shift in how you think and talk.\u003c\/p\u003e\u003cp\u003eFormer attorney-turned-mediator, Ike Lasater, offers practical tools matched with recognizable work scenarios to help anyone address the most common workplace relationship issues. Learn proven communication skills to:\u003c\/p\u003e\u003cp\u003eEnjoy your workday more\u003c\/p\u003e\u003cp\u003eEffectively handle difficult conversations\u003c\/p\u003e\u003cp\u003eReduce workplace conflict and stress\u003c\/p\u003e\u003cp\u003eImprove individual and team productivity\u003c\/p\u003e\u003cp\u003eBe more effective in meetings\u003c\/p\u003e\u003cp\u003eGive and receive meaningful feedback\u003c\/p\u003e","brand":"Puddledancer Press","offers":[{"title":"Default Title","offer_id":47050480451824,"sku":"9781892005014","price":12.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781892005014_p0.jpg?v=1763608933","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781892005014","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}