{"product_id":"9781932973709","title":"Crisis Leadership","description":"Nothing tests a leader like a crisis. The highly charged, dramatic events surrounding a crisis profoundly affect the people in an organization and can even threaten the organization's survival. But there are actions a leader can take before, during, and after a crisis to effectively reduce the duration and impact of these extremely difficult situations. At its center,\u003cbr\u003eeffective crisis leadership is comprised of three things--communication,\u003cbr\u003eclarity of vision and values, and caring relationships. Leaders who develop,\u003cbr\u003epay attention to, and practice these qualities go a long way toward handling the human dimension of a crisis. In the end, it's all about the people.","brand":"Center for Creative Leadership","offers":[{"title":"Default Title","offer_id":49780201193712,"sku":"9781932973709","price":20.0,"currency_code":"USD","in_stock":false}],"url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781932973709","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}