{"product_id":"9781934198315","title":"Addicted Customers: How to Get Them Hooked on Your Company","description":"Much has been written and discussed about building stronger customer relationships, especially in relation to trust and loyalty. But a huge component has been missing, until now. ADDICTED CUSTOMERS provides information seen nowhere else. Based on solid research in psychology, combined with real world methodologies, you will learn:\u003cbr\u003e- The two distinct buying personalities that customers employ\u003cbr\u003e- How to help avoid the triggers that \"turn on\" the less desirable personality\u003cbr\u003e- Strategies to engage the personality that leads to loyalty and commitment\u003cbr\u003e- The psychological prinicples that underlie compelling customer experiences\u003cbr\u003e- Real world examples of successful companies that apply these principles","brand":"Sylvia Todor","offers":[{"title":"Default Title","offer_id":47051318952176,"sku":"9781934198315","price":25.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781934198315_p0.jpg?v=1763642163","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781934198315","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}