{"product_id":"9781935618898","title":"Your Company Sucks: It's Time to Declare War on Yourself","description":"It's every businessperson's nightmare: his or her company is failing, dysfunctional, stuck in neutral, and is disappointing overall, from the finances to the customer feedback. \u003cbr\u003e\u003cbr\u003ePut bluntly—but candidly—the company sucks. \u003cbr\u003e\u003cbr\u003eThat's the bad news. The good news is that it doesn't have to be that way. \u003cbr\u003e\u003cbr\u003eEvery business can rebound from its lows, regain its momentum, thrill its customers, and be the source of pride and profits its owners and shareholders seek. \u003cbr\u003e\u003cbr\u003eThis U-turn must begin with you, the owner or senior manager, declaring war on yourself. By facing the fact that the malaise is the business suffers from ultimately is your responsibility and your doing, and even more important, will not be rectified unless you take the lead. Face the hard truth. Take the difficult actions. Demonstrate determination, creativity and resolve. \u003cbr\u003e\u003cbr\u003e\u003cem\u003eYour Company Sucks\u003c\/em\u003e pulls back the curtain on business performance. To reveal the four real-world reasons businesses decline, to identify them as red flags, and to provide a powerful and innovative methodology to transition from failure to flourish. \u003cbr\u003e\u003cbr\u003eMark Stevens reveals that there are not thousands of reasons businesses fail. The reasons fall under four major categories: \u003cbr\u003e1. rudderless leadership \u003cbr\u003e2. the lust-to-lax syndrome \u003cbr\u003e3. incompetence \u003cbr\u003e4. conventional thinking\u003cbr\u003eIdentifying and addressing the reasons for your company's failure is the focus of the war.\u003cbr\u003e\u003cbr\u003eThis insightful book shows that the key to long-term business success is for the leader to \u003cem\u003edeclare war\u003c\/em\u003e on him\/herself so that the company never rests on its laurels. It also demonstrates how customer satisfaction is a curse in disguise. You don't want to \u003cem\u003esatisfy\u003c\/em\u003e your customers—you want to \u003cem\u003ethrill\u003c\/em\u003e them.\u003cbr\u003e","brand":"BenBella Books, Inc.","offers":[{"title":"Default Title","offer_id":47151541256432,"sku":"9781935618898","price":7.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781935618898_p0.jpg?v=1763656854","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781935618898","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}