{"product_id":"9781944480097","title":"Cause Analysis Manual: Incident Investigation Method \u0026 Techniques","description":"\u003cp\u003e­\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eCause Analysis Manual: Incident Investigation Method \u0026amp; Techniques, by Fred Forck - Rothstein Associates Inc.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eFrom 30+ years of experience as a performance improvement consultant, self-assessment team leader, and trainer, Fred Forck, CPT, understands what you need to get the job done. He leads you through a clear step-by-step process of root cause evaluation, quality improvement, and corrective action. Using these straightforward tools, you can avoid errors, increase reliability, enhance performance, and improve bottom-line results — while creating a resilient culture that avoids repeat failures. The key phases of this successful cause analysis include:\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cul\u003e \u003cli\u003eScoping the Problem\u003c\/li\u003e \u003cli\u003eInvestigating the Factors\u003c\/li\u003e \u003cli\u003eReconstructing the Story\u003c\/li\u003e \u003cli\u003eEstablishing Contributing Factors\u003c\/li\u003e \u003cli\u003eValidating Underlying Factors\u003c\/li\u003e \u003cli\u003ePlanning Corrective Actions\u003c\/li\u003e \u003cli\u003eReporting Learnings\u003c\/li\u003e\n\u003cbr\u003e\n\u003c\/ul\u003e\u003cp\u003eAt each stage, \u003cstrong\u003e\u003cem\u003eCause Analysis Manual: Incident Investigation Method and Techniques\u003c\/em\u003e\u003c\/strong\u003e gives you a wealth of real-world examples, models, thought-provoking discussion questions, and ready-to-use checklists and forms.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eThe author provides:\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cul\u003e \u003cli\u003ereferences for further reading\u003c\/li\u003e \u003cli\u003ehundreds of illustrative figures, tables, and diagrams\u003c\/li\u003e \u003cli\u003ea full glossary of terms and acronyms\u003c\/li\u003e \u003cli\u003eprofessional index\u003c\/li\u003e\n\u003cbr\u003e\n\u003c\/ul\u003e\u003cp\u003eYou know that identifying causes and preventing business-disrupting events isn’t always easy. By following Fred Forck’s proven steps you will be able to identify contributing factors, align organizational behaviors, take corrective action, and improve business performance!\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e","brand":"Rothstein Associates Inc.","offers":[{"title":"Default Title","offer_id":47064652742896,"sku":"9781944480097","price":99.99,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781944480097_p0.jpg?v=1763804302","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781944480097","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}