{"product_id":"9781944480103","title":"Cause Analysis Manual: Incident Investigation Method \u0026 Techniques","description":"\u003cp\u003eA failure or accident brings your business to a sudden halt. How did it happen? What’s at the root of the problem? What keeps it from happening again? Good detective work is needed -- but how do you go about it? In this new book, industry pioneer Fred Forck’s seven-step cause analysis methodology guides you to the root of the incident, enabling you to act effectively to avoid loss of time, money, productivity, and quality. \u003c\/p\u003e \u003cp\u003eFrom 30+ years of experience as a performance improvement consultant, self-assessment team leader, and trainer, Fred Forck, CPT, understands what you need to get the job done. He leads you through a clear step-by-step process of root cause evaluation, quality improvement, and corrective action. Using these straightforward tools, you can avoid errors, increase reliability, enhance performance, and improve bottom-line results -- while creating a resilient culture that avoids repeat failures. The key phases of this successful cause analysis include:\u003c\/p\u003e \u003cul\u003e \u003cli\u003eScoping the Problem\u003c\/li\u003e \u003cli\u003eInvestigating the Factors\u003c\/li\u003e \u003cli\u003eReconstructing the Story\u003c\/li\u003e \u003cli\u003eEstablishing Contributing Factors\u003c\/li\u003e \u003cli\u003eValidating Underlying Factors\u003c\/li\u003e \u003cli\u003ePlanning Corrective Actions\u003c\/li\u003e \u003cli\u003eReporting Learnings\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eAt each stage, \u003ci\u003eCause Analysis Manual: Incident Investigation Method and Techniques\u003c\/i\u003e gives you a wealth of real-world examples, models, thought-provoking discussion questions, and ready-to-use checklists and forms.\u003c\/p\u003e \u003cp\u003eThe author provides:\u003c\/p\u003e \u003cul\u003e \u003cli\u003ereferences for further reading\u003c\/li\u003e \u003cli\u003ehundreds of illustrative figures, tables, and diagrams\u003c\/li\u003e \u003cli\u003ea full glossary of terms and acronyms\u003c\/li\u003e \u003cli\u003eprofessional index \u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eYou know that identifying causes and preventing business-disrupting events isn’t always easy. By following Fred Forck’s proven steps you will be able to identify contributing factors, align organizational behaviors, take corrective action, and improve business performance!\u003c\/p\u003e \u003cp\u003eAre you a professor or leader of seminars or workshops? On confirmed course adoption of \u003ci\u003eCause Analysis Manual: Incident Investigation Method and Techniques,\u003c\/i\u003e you will have access to a comprehensive, professional Instructor’s Manual.\u003c\/p\u003e","brand":"Rothstein Publishing","offers":[{"title":"Default Title","offer_id":47151918907632,"sku":"9781944480103","price":109.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781944480103_p0.jpg?v=1763788628","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781944480103","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}