{"product_id":"9781945302176","title":"Turnaround Strategies for Customer Centric Operations: Turn-by-Turn Directions on the Path to Recovery","description":"\u003ch4\u003e\u003ci\u003e Management, Operations, Total Quality Management \u003c\/i\u003e\u003c\/h4\u003e\u003cp\u003e\u003cb\u003eNewly released third edition, with charts and graphs in high resolution\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003ci\u003e\u003cb\u003eTurnaround Strategies for Customer Centric Operations\u003c\/b\u003e\u003c\/i\u003eis a turn-by-turn guide for leaders who endeavor in operational restructuring of underperforming organizations. The proposed approaches and suggested strategies, tactics, and methodologies are customer-centric, data-driven, and quality-oriented. This book brings a very structured approach to an otherwise overwhelmingly complex challenge: operational turnaround. \u003c\/p\u003e\u003cp\u003eThe approach presented is structured strategy: a simple, organized, results-oriented recovery plan, together with decisive, superior execution of such plan, can increase dramatically the chances for a successful and stable operational turnaround and the undeterred progress towards profitability and growth. Essentially a leadership and management science book that reads like a novel and brings easy-to-use tools for transformational leaders regardless of industry, \u003ci\u003e\u003cb\u003eTurnaround Strategies\u003c\/b\u003e\u003c\/i\u003e is a handbook for total quality management in distressed operations.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e","brand":"Italics Publishing","offers":[{"title":"Default Title","offer_id":47040655491312,"sku":"9781945302176","price":14.99,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781945302176_p0.jpg?v=1763794953","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781945302176","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}