{"product_id":"9788120345379","title":"Managing Transformation: Objectives to Outcomes","description":"Change is the law of life. This precept holds for individuals and organi-zations alike. Radical change, called \u003cb\u003etransformation,\u003c\/b\u003e is not so frequent. Organizational transformation entails fundamental changes that encompass the entire gamut of the organization. A successful transformation exercise begins with formulating a set of \u003cb\u003eObjectives\u003c\/b\u003e at the beginning and ends up with realizing the desired \u003cb\u003eOutcomes.\u003c\/b\u003e This book delves deep into the intricacies of the life cycle of organizational transformation and explains how it can be managed effectively adopting a systematic and step-by-step methodology. In this well-researched text, the author, J. Satyanarayana, with his vast and varied experience in the field of management and governance, gives a brilliant exposition of managing transformation. \u003cp\u003eThe book postulates the \u003cb\u003eO2O\u003c\/b\u003e (Objectives to Outcomes) framework as a seven-step methodology. The methodology, in a sense, is a meta-framework for transformation. It harmonizes and synthesizes altogether 40 sub-frameworks, which include some well-known concepts, such as Porter’s Value Chain Framework, Kaplan and Norton’s Balanced Scorecard, and Hammer’s BPR framework. The author illustrates the O2O framework through a Case Study on Passport Seva Project, designed by him, and being implemented all over India to transform the quality of passport-related services provided to the citizens. \u003c\/p\u003e\u003cp\u003eThis text, with its blend of theory and practice, would prove extremely valuable to the students of management and commerce. It should also be a valuable reference book to the administrators and management consultants. \u003c\/p\u003e\u003cp\u003e\u003cb\u003eKEY FEATURES :\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003e By expounding the \u003cb\u003eO2O methodology,\u003c\/b\u003e the book addresses the managerial requirements of conceptualizing, designing and implement-ing major transformation projects. \u003c\/p\u003e\u003cp\u003e Focuses on the four principal dimensions of transformation, namely, \u003cb\u003eProcess, People, Technology,\u003c\/b\u003e and \u003cb\u003eBusiness Model\u003c\/b\u003e while explaining the major concepts. \u003c\/p\u003e\u003cp\u003e Interspersed with plenty of \u003cb\u003eexamples\u003c\/b\u003e to illustrate the concepts. \u003c\/p\u003e\u003cp\u003e Includes \u003cb\u003echapter-end review questions\u003c\/b\u003e to drill the students in self-study.\u003cbr\u003e\u003c\/p\u003e","brand":"PHI Learning","offers":[{"title":"Default Title","offer_id":47140379033840,"sku":"9788120345379","price":5.68,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9788120345379_p0.jpg?v=1763724591","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9788120345379","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}