{"product_id":"9788132100799","title":"Employee Identity in Indian Call Centres: The Notion of Professionalism","description":"\u003cp\u003eThis one-of-its-kind book, Employee Identity in Indian Call Centres: The Notion of Professionalismpresents the lived experience of call center agents, and the perspectives of managers and trade unionists regarding employee experiences in the international call centers in Mumbai and Bangalore in India.\u003c\/p\u003e","brand":"SAGE Publications","offers":[{"title":"Default Title","offer_id":47041310490864,"sku":"9788132100799","price":25.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9788132100799_p0.jpg?v=1763724981","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9788132100799","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}