{"product_id":"9788177081695","title":"E-Governance: A Comprehensive Framework","description":"This book draws on the diagnostic study of E-Governance projects in India, carried out with an objective to capture the inter-dependence of technology, people (functionaries), processes, and systems. The study employed a combination of participatory and management tools and techniques. Through in-depth analysis and academic rigor, the book covers the following vital aspects of E-Governance: Business Process Reengineering (BPR) and change management, strategy formulation, and citizen-centric E-Governance system design. The book emphasizes that the success of E-Governance initiatives hinges not only on the introduction of IT, but also on institutional changes. India's National e-Governance Plan (NeGP) has provided a big platform for scaling up initiatives under E-Governance across the country. E-Governance offers big opportunity for the government to transform its functioning. Though there have been a number of successful pilot projects under E-Governance, a complete roll out will require successful handling of complex issues of system design - process reengineering, work culture management, capabilities, organizational development, citizens' aspirations, etc. The book provides valuable insights about E-Governance system design and management.","brand":"New Century Publications","offers":[{"title":"Default Title","offer_id":47049616031984,"sku":"9788177081695","price":94.5,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9788177081695_p0.jpg?v=1763724712","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9788177081695","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}