{"product_id":"9789351361336","title":"Business Netiquette","description":"The first interview. Handling a difficult boss. The power of words. Networking. Small talk. Dressing for a cocktail dinner. Holding chopsticks. Drinking wine. Twitter etiquette. Sexual harassment in office. Remembering names. Receiving compliments. Women travelling alone. Thank you notes.    The opportunities created by a fast-globalizing world have led to executives jet-setting across the globe wining and dining, negotiating, and networking for business. Indian executives, who are brand ambassadors of both their company and their country, too are making a mark on the global stage, and increasingly find themselves in a number of situations where their people skills can make all the difference.    Business Etiquette shows us the art of creating a positive impression through the ABC of good manners: Appearance, Behaviour, and Communication. Shital Kakkar Mehra, one of India's best-known corporate etiquette trainers, teaches us how to create our own brand, dine with grace, mingle with ease and conduct business keeping in mind racial, gender, and cultural diversities. It's a one-stop guide to side-stepping those embarrassing slip-ups and awkward gestures, and sailing through the complexities of modern-day office  life with ease.","brand":"HarperCollins Publishers India","offers":[{"title":"Default Title","offer_id":47174144131312,"sku":"9789351361336","price":5.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9789351361336_p0.jpg?v=1763674092","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9789351361336","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}