{"product_id":"9789401801041","title":"Service Integration and Management (SIAM?) Foundation Study Guide","description":"\u003cp\u003eThis study guide provides readers with all of the information they need to prepare successfully for the EXIN\/BCS SIAM BOK Foundation Exam. It includes all the content mandated by the EXIN\/BCS Foundation Exam Preparation Guide, as well as a case study, exercises and sample solutions, quizzes and real world examples. Service integration and management (SIAM) is a management methodology that can be applied in an environment that includes services; urced from a number of service providers. SIAM supports cross-functional, cross-process, and cross-provider integration. It creates an environment where all parties: • Know their role, responsibilities and context in the ecosystem • Are empowered to deliver; • Are held accountable for the outcomes they are required to deliver. This publication will be useful for anyone working in a SIAM environment, whether they are a customer, a service integrator or a service provider. The study material covers topics including the origins of SIAM, the different SIAM structures, roles, challenges, risks and more.\u003c\/p\u003e","brand":"Van Haren Publishing","offers":[{"title":"Default Title","offer_id":47059646415088,"sku":"9789401801041","price":54.99,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9789401801041_p0.jpg?v=1763676345","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9789401801041","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}