{"product_id":"9789810740467","title":"UP! Your Service Great Ideas: Tools, Tips and Proven Techniques to Lift Your Service Higher","description":"Tools, Tips and Proven Techniques to Lift Your Service Higher. Lift Your Service UP! Increase service value! Add more to your customers and your bottom line. (Chapter 2 unlocks the value.) Explore spectacular service! Discover what’s beyond the extra-mile. (Chapter 4 reveals the secrets.) Build your service culture! Attract great customers—and staff. (Study Chapter 6 to keep them.) Solve the crossword puzzles! Find loyalty, passion and profits. (Every chapter has the clues. Chapter 9 has all the answers.)","brand":"Ron Kaufman Pte Ltd.","offers":[{"title":"Default Title","offer_id":47185136943344,"sku":"9789810740467","price":8.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9789810740467_p0.jpg?v=1763690952","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9789810740467","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}