{"product_id":"9789812616753","title":"Communication Your Key to Success","description":"\u003cp\u003eExcellent communication skills are probably the most potent career and personal skills you can possess. From creating rapport with clients, to collaborating with colleagues, to giving and receiving instructions effectively, how well you communicate will spell the difference between success and failure.\u003c\/p\u003e\u003cp\u003eIf you want to increase your clarity and confidence, enhance teamwork, boost productivity and create a happier, more supportive working environment, this is the book for you.\u003c\/p\u003e\u003cp\u003eBest-selling author and trainer Shirley Taylor and international trainer and coach Alison Lester fill this boon with solid guidance and humorous anecdotes. If you implement their practical, effective tools, you will transform your communication skills and reap huge rewards. Every aspect of successful communication is covered, including:\u003c\/p\u003e\u003cp\u003eovercoming communication challenges\u003c\/p\u003e\u003cp\u003edeveloping your likeability\u003c\/p\u003e\u003cp\u003espeaking clearly and confidently\u003c\/p\u003e\u003cp\u003eactivating your listening skills\u003c\/p\u003e\u003cp\u003eincreasing your assertiveness\u003c\/p\u003e\u003cp\u003ecommunicating effectively across cultures\u003c\/p\u003e\u003cp\u003eimproving team communication\u003c\/p\u003e\u003cp\u003eresolving conflict\u003c\/p\u003e","brand":"Cavendish Square Publishing","offers":[{"title":"Default Title","offer_id":47065600196848,"sku":"9789812616753","price":15.99,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9789812616753_p0.jpg?v=1763690098","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9789812616753","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}