The Front Line Guide to Mastering the Manager's Job

Do you really understand what management is – and what managers are supposed to do – in today’s increasingly complex business environment? You will after you read this book. It offers clear advice on the roles and responsibilities managers now must juggle simultaneously and distills it into wisdom any manager can apply independently at any time. In eight chapters, the author identifies and defines the essentials of the job of manager. The suggestions offered in this handy guide include: Becoming inclusive, providing growth opportunities and pushing people to take them, setting targets and measuring results, giving supportive feedback, celebrating when people try to do something new and succeed, and studying the examples set by the country’s best managers as well as by people in your own organization.