A Special Report for Online Merchants - Beat Chargbacks Before They Beat You! AAA+++

A chargeback occurs when the holder of a credit card contacts the card issuer to
dispute a billing entry. In response to the customer claim, the card issuer
contacts the merchant’s credit card processor and disputes the sale. The
proceeds from the original sale are subtracted from the merchant’s account. In
essence, a chargeback is a customer-driven refund conducted without the
consent of the merchant.