Communication Skills

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WAGmob brings you, Simple 'n Easy, on-the-go learning book for "Communication Skills". The bite sized book helps you to understand the basics of "Communication Skills".

Only 101 introduction to "Communication Skills" is provided via this book. The book provides snack sized, bite sized learning.

"Communication Skills" includes tutorials on:

Introduction:

• Communication
• Purpose of Communication
• Model of Communication
• Components of Communication
• Types of Communication
• Verbal Communication
• Non-verbal Communication
• Methods of Communication
• Four Basic Methods of Communication
• Listening Skills
• Speaking Skills
• Reading Skills
• Writing Skills
• Advantages of Communication

Types of Communication:

• Types of Communication
• Types of Verbal Communication
• Types of Nonverbal Communication
• Types of Communication based on Style and Purpose
• Formal Communication
• Informal Communication
• Vertical Communication
• Horizontal Communication
• Personal and Impersonal Communication
• Instrumental and Expressive Communication
• Types of Business Communication
• Internal Communication
• External Communication

Seven C’s of Communication:

• Written Communication
• The 7 C’s of Communication
• Clarity
• Completeness
• Coherence
• Conciseness
• Credibility
• Correctness
• Continuity

Methods of Communication:

• Methods of Communication
• Listening
• Active Listening
• Difference between Listening and Hearing
• Speaking
• Rules of Speaking
• While Speaking
• Reading
• Reading Strategies
• Writing
• Principles to bear in mind while setting out to write Writing Strategies

Importance of Communication:


• Importance of Communication
• The Basic Functions of Communication
• Importance of Communication in Business
• Importance of Communication in the Workplace
• Importance of Communication in Leadership
• Importance of Communication in Relationships

Process of Communication:

• Process of Communication
• Element of Process of Communication
• Communicator
• Encoding
• Message
• A Channel
• The Receiver
• Decoding
• Feedback
• Noise

Verbal Communication:

• Define Verbal Communication
• The Importance of Good Verbal Communication
• Effective Verbal Communication
• Advantage of Verbal Communication

Non-Verbal Communication:

• Non-Verbal Communication
• Types of Non-Verbal Communication
• Facial Expressions
• Eye Behavior
• Kinesics or Body Movement
• Posture and Gait
• Personal Appearance
• Clothing
• Touching
• Proxemics
• Para Language
• Smell and Taste
• Environmental Factors
• Functions of Nonverbal Communication

Oral Communication:

• Introduction
• Learning Objectives
• Advantages of Oral Communication
• Disadvantages of Oral Communication
• Oral Communication in Business
• Improving Oral Communication
• One-to-one Oral Communication

Written Communication:

Barriers of Communication:

International Communication:



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