The Right Thing in 60 Minutes

Bruce Denning looks like a doctor because he's supposed to. It makes his job easier. He knows what doctors know. He says the things that doctors say. He carries a pager on his belt. Most of his clients call him “doctor.” He never corrects them. Bruce Denning is a risk manager for Consortium Insurance, the largest and most profitable medical insurance company in the state.
Chester Jackson is in the hospital waiting for a heart transplant. Denning only has an hour to get him to do the right thing; one hour to convince him, to do what is best for his wife and family; to show him, that by turning down an expensive transplant that can only prolong his suffering a short time, he can provide for his family's future; and to remind Chester Jackson that he is after all, a responsible family man and provider, a man who can be counted on to do the right thing. Bruce Denning's commission for getting Chester Jackson to do the right thing is $15,000-- and Bruce Denning is very good at his job.