Guide to Patient and Family Engagement: Environmental Scan Report

This goal of this project is to promote patient and family engagement in hospital settings by
developing, implementing, and evaluating the Guide to Patient and Family Engagement:
Enhancing the Quality and Safety of Hospital Care (hereafter referred to as the Guide). The
Guide will comprise tools, materials, and/or training for patients, family members, health
professionals (e.g., hospital clinicians, staff), hospital leaders, and those who will implement the
materials in the Guide. Our preliminary vision of the Guide included four components, each with
a series of “tools” (e.g., materials, resources, items for training): (1) Patient and Family Active
Involvement Materials; (2) Patient and Family Organizational Partnership Materials; (3) Health
Professional Materials; and (4) Leadership and Implementation Materials. The tools in the Guide
are intended to:
• Support the involvement of patients and family members in the safety and quality of their
care.
• Encourage the involvement of patients and family members in improving quality and safety
within the hospital setting.
• Facilitate the creation of partnerships between health professionals and patients/family
members.
• Outline the steps needed to implement changes