Elements of Effective Communication

Elements of Effective Communication is a textbook for Communication 1010, an introductory course in interpersonal and business communication. The course covers all aspects of human communication, including relationships, group communication, organizational communication, public speaking, rhetoric, mass communication, and communication with the new social media. The course is most appropriate for students who major in a subject other than communication but who need education in the fundamentals of human communication in all of its contexts.

Table of Contents:

Ch. Title

1. Course Introduction
2. Introduction to Human Communication
3. Communication Meaning, Language and Context
4. Perception
5. Self-Awareness and Concept
6. Nonverbal Communication
7. Interpersonal Communication: Pragmatics
8. Interpersonal Communication: Part 2 Relationships
9. Small Group Decision Making
10. Avoiding Groupthink
11. Presenting Small Group Communication
12. International Communication and Diversity
13. Intercultural Communication
14. Negotiation and Conflict Resolution
15. Conflict Climate
16. The Ethics of Communication
17. Critical Thinking Part 1 Arguments
18. Rhetoric
19. Interviewing Principles
20. Interviewing Types: Surveys, Health Exams & Employment Interviews
21. Effective Written Communication
22. Writing for Professionals
23. Public Speaking Principles
24. Introduction to Public Speaking
25. The Ethics of Public Speaking
26. Student Speeches
27. The First Speech
28. Anxiety
29. Listening
30. The Audience
31. The Speaker
32. Selecting a Speech Topic
33. Finding Information
34. Preparing Your Speech
35. Organizing and Outlining
36. Critical Thinking in Communication
37. Introductions and Conclusions
38. Language Use and Style
39. Delivery
40. Presentational Aids
41. Informative Speaking Strategies
42. Informative Speaking: Organization
43. Persuasive Speaking Strategies
44. Persuasive Speaking Organization
45. Special Occasion Speeches
46. Conclusions