The Enthusiastic Employee: How Companies Profit by Giving Workers What They Want

This book is about employee enthusiasm: that special, invigorating, purposeful and emotional state that’s always present in the most successful organizations. Most people are enthusiastic when they’re hired: hopeful, ready to work hard, eager to contribute. What happens? Management, that’s what. Drawing on research with 4,000,000+ employees in 250+ companies, The Enthusiastic Employee, Second Edition tells you what managers (from first-line supervisor to senior leadership) do wrong. Then it tells you something much more important: what to do instead. David Sirota and his colleagues detail exactly how to create an environment where enthusiasm flourishes and businesses excel. Extensively updated with new research, examples, and techniques, it contains a brand-new, chapter-length case study of The Mayo Clinic, one of the world’s most effective organizations. New coverage also includes: how the Great Recession has really impacted workers’ morale and goals… how to build a true Partnership Culture that starts with senior leadership… why fashionable theories of worker “generations” (Gen X, Y, etc.) are mostly nonsense… what we’ve really learned about making business ethics actionable… what new research on “pay for performance” tells us about its use in teaching and elsewhere… and much more. You can have enthusiastic employees, and it does matter – more than it ever has. Whether you’re a business leader, HR/talent management professional, or strategist, that’s the workforce you need – and this is the book that will help you get it.