Supply Chain Management And Knowledge Management

Advances in information technologies have transformed the way organizations interact with one another and with their customers. Customers and organizations have become more demanding, desiring customized products and services that are made to their precise needs, at comparatively lower costs, and within time-compressed environments. Organizations have accepted and recognized that in the dynamic modern-day business environment, knowledge is the prime resource for providing an organization with a sustainable competitive advantage. Consequently, to enable organizations to respond to this dynamic environment, new management paradigms such as Knowledge Management (KM) and Supply Chain Management (SCM) have evolved.