Best Practices for Change Management: IT Leaders on Strategies for Moving Forward While Minimizing Risk (Inside the Minds)

Best Practices for Change Management provides an authoritative, insider's perspective on keeping a company's technology best-of-class while avoiding business disruption. Featuring technology executives from leading companies across the country, this book addresses key topics, such as identifying when changes are truly necessary, creating a rigorous multi-step process for implementation, assembling a cross-functional core team to handle change, and communicating with all affected parties. From laying out a vision to winning over skeptical employees, these executives share their insight on the considerations necessary for successful change management. Additionally, these authors discuss the challenges of implementing change, such as defining metrics to measure success, preventing interruption of service to customers, and recognizing when old approaches aren't working, and give suggestions for avoiding potential pitfalls. The different niches represented and the breadth of perspectives presented enable readers to get inside some of the leading technology minds today, as these top executives offer their thoughts on effectively managing change to keep company performance at its peak.

Inside the Minds provides readers with proven business and legal intelligence from leading C-Level executives and lawyers. Each chapter offers thought leadership and expert analysis on an industry, profession, or topic, providing a future-oriented perspective and proven strategies for success. Each author has been selected based on their experience and C-Level standing within the business and legal communities.

Chapters Include:

1. Jesse Carrillo, SVP and CIO, Hines - "Managing Change to Minimize Disruption"
2. Ron Carlson, SVP, Technical Solutions, Kroll Factual Data - "Communication as an Essential Focus in Change Management"
3. Craig Page, CIO, TransFirst - "Enforcing Change Management Through Buy-In and Understanding"
4. Ivan L. Imana, CIO, Adelman Travel Group - "Dynamic Change Management Process Focused on Service and Technology"
5. Serge Massicotte, EVP and CTO, JDA Software Group Inc. - "Developing a Strong Change Management Committee: How to Make Change Management a Competitive Edge"
6. Kamran Ozair, EVP, Mindtree Ltd. - "Communicating With the Organization to Achieve Buy-In for Change"
7. Shashi Mohan, EVP, CTO, and CIO, Polaris Financial Technology Ltd. - "Variability, Visibility, and Viability: The Keys to Successful Change Management"
8. Guy Thier, SVP and CIO, Arbonne International - "Open Communication: The Key to Successful Change Management"
9. Michele R. Zeigler, VP, Information Services, and CIO, Summit Health - "In Search of Effective Change Management"
10. Roger M. Buss, VP and CIO, Pacific Compensation Insurance Company - "Creating a Controlled Change Process"
11. Ole S. Mikkelsen, SVP and CIO, Accuray Incorporated - "Implementing Change Management Strategies While Recognizing Existing Potential"
12. Maria Russo, SVP and CIO, Tanner Health System - "Collaboration Between Information Technology and the Business in the Implementation of Change"
13. D. Antonio Gordon, CIO, Roofing Supply Group LLC - "Designing and Implementing Change Management Strategies"
14. Dan Mirica, CIO Americas (Head of IT Americas), Lonza - "Positioning Information Technology to Drive Company Profitability"
15. Niel Nickolaisen, Chief Technology Officer, OC Tanner - "Behavior Modification: How to Implement a Successful Change Management Strategy"