Are Bad Manners Driving Your Clients Crazy?

Nervous before introducing your boss to a new client? Find yourself confused by multiple knives and forks at a dinner party? Wonder why you keep getting passed over for promotions or second dates? This book is for you. Business and personal relationships alike take attention and dedication, and it all begins with how we treat one another. From that first handshake to a thank-you note, how do your manners measure up?