Making Sense of Change Management: A Complete Guide to the Models, Tools and Techniques of Organizational Change

Written for students and professionals alike, Making Sense of Change Management is the classic text in the field. It is aimed at readers who want to understand why change happens, how it happens and what needs to be done to make change a welcome concept rather than a dreaded one. It offers insights into the many frameworks, models and ways of approaching change and helps the reader to apply the right approach to each unique situation.

This completely revised and fully updated new edition includes additional case studies and new chapters on change agents and another on managing change in tough times when cost cutting is necessary.