The Definitive Personal Assistant & Secretarial Handbook: A Best Practice Guide for All Secretaries, PAs, Office Managers and Executive Assistants

This second edition of the best-selling The Definitive Personal Assistant and Secretarial Handbook contains new material that provides important advice on social networking as an alternative communication tool. With special emphasis on career development, Sue France, winner of The Times PA of the year award, includes advice on time management, networking, coping with pressure and stress, dealing with difficult people, communication and confidence.

In addition, The Definitive Personal Assistant and Secretarial Handbook contains practical help with taking minutes and a chapter for assistants to share with their boss for a more fruitful working relationship. Including free downloadable online resources to aid the day to day running of an office, this comprehensive and accessible guide is the ultimate desk companion to grow as a professional PA or office manager.