Making Sense of Change Management: A Complete Guide to the Models, Tools and Techniques of Organizational Change

Making Sense of Change Management is the classic text in the field of change management. It is aimed at anyone who wants to understand why change happens, and what needs to be done to make change a welcome rather than a dreaded concept. However, this book is not a "one size fits all" simplistic panacea to all change, whatever the circumstances. Instead, it offers considered insights into the many frameworks, models and ways of approaching change and helps the reader to apply the right approach to each unique situation.