Making Better Business Decisions: Understanding and Improving Critical Thinking and Problem Solving Skills

Williams (Texas Southern U.) discusses ways to understand and improve critical thinking and problem-solving skills. Following a description of the rational decision process, he lays the foundation for understanding the many internal factors influencing decisions. Next, he focuses on the elements of critical thinking, i.e. attitude and belief infrastructures that set in motion interpretations of what is heard, the process of considering the source of information and weighing alternative explanations, and testing the facts. Finally, he deals with thinking creatively. Annotation c. Book News, Inc., Portland, OR (booknews.com)