Workplace Counselling: A Systematic Approach to Employee Care

Hand-in-hand with the increase in numbers of organizations offering counselling for their employees comes a growing demand for counsellors who are skilled not only in helping the individual but also in managing the counselling process within a workplace setting.

Focusing on the interface between counsellor, client and organization, this practical and accessible book provides core guidance on how to operate best in an employee-counsellor role and how to tackle the issues such a role raises.

Michael Carroll presents a generic, integrative model of employee counselling which shows readers how to organize, administer and manage the counselling process, from assessment to termination, within an organizational setting. In so doing, he discusses the tasks and responsibilities of employee counsellors, covering such vital areas as: how to assess an organization for counselling provision; how to contract with organizations; the impact of the organization on the counselling process; evaluation; ethical dilemmas; value and loyalty clashes; and training and supervision.

The book will be an invaluable resource for trainee and practising counsellors of any discipline and for those working in practice contexts in personnel and human resource management.