The Facility Management Handbook

As a facility manager, you know that the successful completion of your responsibilities involves a lot more than just making sure the lights and the air conditioning work. You have to plan and control capital expenditures, set up and manage an effective work reception center, make the most cost-effective use of consultants and contractors…all while providing a safe, attractive work environment that supports individual and group productivity. And that’s just the beginning!

The Facility Management Handbook—long the go-to resource for professionals in the field, and now extensively updated for the realities of today’s workplace—provides you with all the tools and guidance you need to wipe out inefficiency and create a productive, smoothly running facility. This third edition supplies you with practical insight on important topics including:

Background and Organization

What exactly is the nature of facility management? What do organizations and executives expect of you in your role? The book explains the challenges of your position as a business leader, and outlines systems you can use to accomplish the critical tasks you’re faced with on an ongoing and everyday basis.

Planning, Programming, and Budgeting

Too many facility managers cling to their technical backgrounds, whereas the successful FM executive needs to have business skills. This book informs you of the best, most efficient ways to gather requirements, arrange them into programs, and ultimately finalize them in a budget. You’ll discover strategies for being proactive rather than reactive as you become familiar with strategic and annual planning to determine priorities and goals, as well as anticipate costs and expenditures.

Sustainability

Rapid change in the interest and acceptance of sustainable building operations has occurred over the last decade, giving you, as a facility manager, a dramatic new area of focus. The book provides an overview of the green movement, showing you how it pertains to FM, and how you may use your role as a manager of facilities to achieve both short and long-term savings, justify and organize a sustainability program that’s in sync with your organization’s goals, and use life cycle analysis to see further down the road for future impacts and savings.

The Design-Build Cycle

Whether you’re involved in a new manufacturing site or merely an alteration of existing space, The Facility Management Handbook gives you a complete under­standing of the standardized methods behind the design-build function. The book takes you sequentially through the entire life of a project, from selecting an architect, to agreeing on what kind of boilers will be used, all the way through to completion.

Facility Emergency Preparedness

The book details emergency management as a managerial function, illustrating how to create a proper framework within your organizational community to reduce vulnerability to hazards and disasters.

Facility Security Management

Since any facility in any location on the planet is subject to the power of nature’s forces, technological failures, or man-made destruction, this book gives you a thorough background in physical security, enabling you to prepare your company for even the worst occurrence.

Operations and Maintenance

With furniture being moved and exchanged, new sign­age replacing old, and light fixtures needing to be revamped, the space around you is in play at all times. This book shows you how to organize this major aspect of your responsibility, avoiding bureaucracy and ensuring that everything runs like clockwork.

Facility Management Practice

The book provides you with a comprehensive understanding of your involvement with both procurement and personnel, as well as important topics such as outsourcing, partnering, benchmarking, and work process loops and, finally, the importance of your role as a skilled communicator.

Taking an in-depth look at the fundamentals of facility management as well as considering current trends and what the future has in store for the field, this new edition of the landmark book is essential reading for every facility manager.

DAVID G. COTTS, PE, CFM, is a former president of the International Facility Management Association. He lives in Alexandria, Virginia. KATHY O. ROPER, CFM, LEED AP, is Associate Professor of Integrated Facility Management at Georgia Institute of Technology, College of Architecture. She lives in Atlanta, Georgia. RICHARD P. PAYANT, CFM, CPE, is Director of Facilities Management, Georgetown University. He lives in Washington, DC.