The AMA Handbook of Project Management, Chapter 12A: Studies in Project Human Resource Management, Team Building and Interpersonal Skills

Definition of teamwork; benefits and pitfalls of teaming. The five classic teambuilding stages. Ten rules for teambuilding. Planning for and implementing teamwork. Team memberAÆs questionnaire for identifying issues. Dealing with interpersonal conflicts. Negotiation and influencing covered briefly. Ideas for jumpstarting a team.