Process-Centered Health Care Organizations

Smith and Flarey brings the hottest new management strategy of the 90' s - "reengineering" - into the new millennium with Process-Centered He alth Care Organizations. While reengineering has transformed health ca re organizations and allowed huge performance improvements, leaders an d managers now need new skills and tools to successfully lead the proc ess-centered organization. This book provides comprehensive theories, methodologies and cutting edge strategies for managing the process-cen tered organization. It provides nurse executives and managers with a c omprehensive reference for approaching, implementing and evaluating th eir own processes.