Aspen Health Care Quality Review

Aspen's Health Care Quality Review (1999) compiles current, real-world examples of hospitals, health plans, physician practices and other or ganizations applying quality improvement theory and reaping reduced co sts, improved patient satisfaction and improved health outcomes as a r esult. Each section (organizational quality, quality theory and practi ce, quality tools and measurement, quality in care) profiles top healt h care providers around the country and tracks not only clinical impro vements but also the organizational changes and philosophy that made t hem possible. Contact information for each chapter allows readers to g o straight to the source for more details, and a wealth of statistics, charts and easily replicated tools help readers apply the information at their own facilities.