The Business Process Ecosystem

In a rapidly changing global environment, organizations need the ability to adjust and change quickly, and to achieve this they require agile processes, systems and people.

Arthur believes that thinking about processes in the context of an ecosystem provides organizations the best opportunity to develop agile processes. The business process ecosystem consists of all the components that are required to develop, execute, measure, manage, and optimize a business process.

The Business Process Ecosystem is the first book of its kind, in that it discusses business processes in the context of an ecosystem, and provides the detailed instructions on how to develop all the components of the business process ecosystem, including how to:
- Structure and scope your business process development initiatives
- Develop a business process model that utilizes the APQC Process Classification Framework as its foundation
- Develop business processes from the business process model - Develop process support elements such as business rules, controls, data standards, and KPIs.