Water off a Duck's Back: How to deal with frustrating situations, awkward, exasperating or manipulative people, and keep smiling

Learn how to:

Win more arguments

Deal with irritating, awkward and exasperating people

Take greater control over how you think about situations and events - explore psychological strategies and secrets known only by a tiny minority.

Respond to people and circumstances in ways that leave you laughing with tears, not crying!

Spot people who manipulate, use verbal tricks or play 'mind games', and respond professionally and potently to neutralise or reverse their impact

Deal decisively with people who exaggerate, make unfair judgements or dubious connections, distort facts, spread numours, or twist things to suit their own ends

Build strong, unshakeable confidence in your ability to deal with anything that people and life throw at you

Develop mental mastery and peak psychological fitness

Be happier - knowing you're in control