The Bliss or "Diss" Connection?: Email Etiquette for the Business Professional

Do you wish that someone would spell out the specifics about good manners and good taste in email communication? Well, Cherie Kerr has done just that in her latest book! Learn how to strengthen, build and maintain good business relationships through email. Find out what is appropriate protocol for sending email communiqués; pick up solid tips on writing techniques; get insight into what's too short, what's too long; learn the true differences between what is naughty and what is nice; tackle language arts from a whole different perspective; pick up methods for keeping yourself up when the emails you receive get you down. Kerr provides a fast and easy read with guidelines, tips and rules in every chapter. It's a feel-good business book! Don't just get one for yourself--it's the perfect gift item for that office mate or business colleague who has everything but...good email etiquette.