Confidence: How Winning and Losing Streaks Begin and End

Why do the Yankees always seem to win and the Red Sox fade? Why companies such as Dell never seem to lose their halo? Why is Nelson Mandela an example for leaders in trouble spots? From sports to business and complicated political situations, a common element persists: people succeed when they have confidence. Kanter offers a new theory of success in which winning and losing are not mere episodes but self-perpetuating trajectories. She demonstrates why organizations of all types may have talent but not winners.