Raising the Tech Bar at Your Library: Improving Services to Meet User Needs

This book explains how librarians can capitalize on the growing interest and need of patrons for help with technology by expanding their library's tech services to build community engagement and support.

• Offers librarians a new way to meet diverse users' needs and build community support

• Provides librarians with a variety of ways—suited to different sizes and types of libraries—to expand their tech services

• Presents practical guidelines that lead readers through a step-by-step process to reach their goals

• Supplies guidance derived from the authors' personal experiences and those of their colleagues that illustrate the directives and clearly identify both what to do and mistakes to avoid