The Power of Accountability: The Missing Link in Dynamic Defect Reduction

Organizations invest vast amounts of time and effort implementing the very best processes that their cleverest minds can come up with and then hand implementation over the least predictable of their assets, their people. Because of their imperfections people: make mistakes, fail to meet goals, get distracted, or just don’t follow instructions, all at great cost. But, can we really do much about this? The answer is yes. Read how affective accountability can solidify change, help us meet targets, and reduce people related defective performance, not in some marginal way, but dramatically. Enjoy this easy to understand guide to accountability systems that work.